Privacy Policy

Last Updated September 28th, 2022
Last Reviewed January 10th, 2024

Welcome! You have arrived at, which is owned and operated by QuantAQ, Inc. ("QuantAQ"). Throughout this Privacy Policy the words "we", "us", and "our" refer to QuantAQ, and the words "you" and "your" refer to the user visiting or the QuantAQ platform that can be accessed through the Site (the website and platform are collectively referred to below as the "Site"). This Privacy Policy applies to information that we collect at the Site (including any mobile version) and our handling of such information. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of the Site (unless otherwise stated below). Please review the Site's Terms of Use which govern your use of the Site.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or QuantAQ's data collection, use, or disclosure practices, please contact us at [email protected].

By accessing and using our Site and the Application, you consent to this Privacy Policy, our Terms of Use, and our collection, use, and sharing of your information and data, and other activites, as described below.

1. Definitions

  • "QuantAQ" means the entity QuantAQ, Inc.
  • "Services" means any and all services and hosted software applications provided by QuantAQ, including (but not limited to) the QuantAQ API, the QuantAQ Cloud, QuantAQ's website, and any other software services offered by QuantAQ.
  • "You" means yourself and any entity or entities you represent.
  • "Products" means both the physical products produced and sold by QuantAQ (e.g., Air Quality Sensors, accessories, etc.) and the firmware provided by QuantAQ that is programmed onto some of these physical products.
  • "Third Party Products" inlcude (but are not limited to) applications/website, API's, software, or hardware that interacts with, uses, or connects to any QuantAQ Product or Service.
  • "Website(s)" means any web domains owned, operated, branded, or co-branded by QuantAQ including,,, and any other QuantAQ forum or website.

2. Information We Collect

A. Information You Provide To Us

Account Registration. When you register for an Account, we may ask for your contact information including items such as name, company name, email address, and telephone number.

Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our system; however, we have access to and may retain subscriber information through our third-party payment processor (Stripe).

User Content. Our Website contains features that allow you to publicly post content on our Services. By registering on our Website, you agree that your profile information and any content you post may be viewed and used by other users and third parties we do not control.

Communications. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us via our third-party messaging service (HelpScout).

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we ask you to provide personal information.

B. Information We Collect or Store When You Use Our Services

Cookies and Other Tracking Technologies. QuantAQ will store small pieces of information ("Cookies") on your computer's hard drive while you are viewing the website including both session and persistent Cookies to provide you with a more personal and interactive experience on the Website. The majority of browsers will have a help tool to disable them, but QuantAQ recommends that you keep Cookies active.

Website Analytic Data. When you visit the Website(s), QuantAQ automatically logs typical website analytic data from visitors to our site. This data, which may include details such as browser type, IP address, site visit length, and referral URL, is used for system administration, detecting use patterns, and generally improving customer experience.

Non-Personally Identifiable Data. QuantAQ sees and logs non-personally identifiable data when You use QuantAQ Services. QuantAQ logs this data and stores it on third-party servers. The only identifiable information this data is connected to will be account details You supplied in creating Your Account.

3. How is Data Used by QuantAQ?

QuantAQ uses the information collected in various ways, including to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how You use our Services
  • Develop new Products, Services, features, and functionality
  • Communicate with You, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to the Service, and for marketing and promotional purposes.
  • Process your transactions
  • Send you push notifications
  • Detect and prevent fraud
  • For compliance purposes including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws or regulations or requested by any judicial process or government agency.

QuantAQ may collect and create anonymous data by excluding personally identifiable information. QuantAQ reserves the right to use anonymous data for any purpose and disclose anonymous data to third parties at its sole discretion.

4. How is Data Kept Secure?

QuantAQ is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure including the use of Secure Socket Layers (SSL) across all Websites and Services. Additionally, we use RSA and AES encryption across our Products. Data collected by QuantAQ via its Website and Services is stored on secure third-party servers. The measures we use are designed to provide a level of security appropriate to the risk of processing Your personal information. However, please bear in mind that the internet cannot be guaranteed to be 100% secure.

5. When is Data Shared?

Vendors and Service Providers. QuantAQ may share information with third-party vendors and service providers that provide services on our behalf.

Aggregate Information. Where legally permissable, we may use of share information about users with our partners in aggregated or de-identified form.

Analytics. QuantAQ uses analytics providers such as Google Analytics and Fathom Analytics. Google Analytics and Fathom Analytics use "Cookies" to collect non-identifying information. Google provides some additional privacy options regarding its analytics cookies at

Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assetts, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assetts.

As Required By Law and Similar Disclosures. QuantAQ may also share information to (i) satisfy any applicable law, regulation, legal process, or government request; (ii) enforce this Privacy Policy or Terms of Service; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This inlcudes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With Your Consent. QuantAQ may share information with your consent.

6. Data Retention

QuantAQ retains personal information we collect from You where we have an ongoing legitimate business need to do so (for example, to provide you the service you requested or to comply with the applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. Or, if this is not possible (for example, your personal information has been stored in a backup archive), we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Access

If You are a registered user, You may access certain information associated with Your Account by logging into our Services or emailing [email protected]. If You terminate your account, any public activity on Your account prior to deletion may remain stored on our servers and may remain accessible to the public. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing Your information. The information You provide may be archived or stored periodically according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct Your information may temporarily be limited where access and correction could inhibit QuantAQ's ability to comply with a legal obligation; inhibit QuantAQ's ability to investigate, make, or defend legal claims; result in disclosure of personal information about a third party; or result in a breach of contract or disclosure of trade secrets or other proprietary business information belonging to QuantAQ or a Third Party.

8. Your Choices

Use.You can use only some of the features of our Services, thereby limiting the type of information we collect.

Unsubscribe. You may unsubscribe from receiving certain promotional emails from QuantAQ. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe from promotional emails, QuantAQ may still contact you for informational, transactional, account related, or similar email purposes.

Disabling Cookies.Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enabling the selective use of cookies. Please note that if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you.

9. Third-Party Services

You may access other Third-Party Services through the Services. QuantAQ is not responsible for the privacy policies and/or practices of these Third-Party Services and we encourage you to carefully review their privacy policies.

10. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected].
  • You can object to the processing of your personal information, ask us to restrict the processing of your information, or request portability of your personal information. You can exercise these rights by emailing [email protected].
  • You have the right to opt-out of marketing communications we send you at any time. you can do so by clicking "unsubscribe" in the marketing emails QuantAQ sends or by emailing [email protected].
  • You have the right to complain to a data protection authority about our collection of Your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We take data protection rights seriously and are open to suggestions on how to make this process clearer or how we can better protect Your data. Please contact [email protected] with any comments, requests, ideas, or complaints.

11. Your California Privacy Rights

If you are a resident of the California, you have the following data protection rights under the California Consumer Privacy Act or "CCPA":

  • Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information QuantAQ collects, to delete their personal information, to opt out of any 'sales' that may be occuring, and to not be discriminated against for exercising these rights.
  • California consumers may make a request pursuant to their rights under the CCPA by contacting us at [email protected]. QuantAQ will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

12. Children's Privacy

We understand the importance of protecting children's privacy in the interactive world. We do not use the Site to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children's Online Privacy Protection Act ("COPPA") without such parental consent.

In the event that we become aware that we have collected personal information from any child, we will dispose of that information in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without COPPA-required consent, please contact us at [email protected].

13. International Data Transfers

Our Site is operated in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored, and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, adn processing, usage, sharing, and storage of your information, including Personal Information, in the United States as set forth in this Privacy Policy.

14. Changes to This Privacy Policy

This Privacy Policy may be modified from time to time with changes being posted to our Webite, so please review it frequently. Any changes will be effective immediately upon the posting of the revised Privcy Policy and your use of our Site indicates your consent to the privacy policy posted at the time of use. However, we will not use your previously collected Personal Information in a manner materially different than represented at the time it was collected without your consent. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

Continued use of the Website(s) and Services will confirm Your approval of, and agreement to, any and all changes.

15. Contact

If you have any questions or concerns about this Privacy Policy, please feel free to email us at [email protected] or contact us at the address below.

QuantAQ, Inc.
444 Somerville Ave
Somerville, MA 02143

© 2022 QuantAQ, Inc. All rights reserved. No part of QuantAQ's Website may be reproduced, modified, or distributed in any form or manner without the prior written consent of QuantAQ.

Have a question?

If you have any questions, comments, or concerns about our Privacy Policy, Terms of Use, or Community Guidelines, please feel free to reach out to us! We value our community and would love any and all feedback on how we can make these documents more clear.

Email us

[email protected]